Mark DeSautelle

Chief Revenue Officer & Customer Officer Tangoe

Last Reviewed: September 18, 2026

Executive Summary

Mark DeSautelle is Chief Revenue Officer & Customer Officer of Tangoe, a technology expense management and IT financial management software company whose platform helps large enterprises track, audit and optimise spending on telecom, mobility and cloud services. His remit is unusually broad for a revenue role: he leads marketing, sales, sales operations, channels and alliances on the growth side, and also owns customer experience strategy across Tangoe’s full portfolio – a combination that ties new business and retention under one executive rather than splitting them. He is a career sales leader with more than thirty years across SaaS, IT and telecom expense management and managed services, and he is on his second tour at Tangoe, having been brought back in April 2024 after leaving in 2020.

Career Highlights

• Rejoined Tangoe in April 2024 as Chief Revenue Officer & Customer Officer, combining global revenue generation with customer experience strategy.
• Previously served as Tangoe’s Chief Revenue Officer from 2018 to 2020, then was recruited back four years later – an unusual return that speaks to the fit between him and the company’s market.
• Served as Chief Revenue Officer of BitSight, the cyber risk ratings company, in the interval between his two Tangoe tenures.
• Held senior sales leadership roles at Data Intensity, the Oracle-focused managed services and cloud provider, and at SunGard.
• More than three decades of sales leadership experience across SaaS, technology expense management and managed services.

Professional Journey

DeSautelle built his career in enterprise technology sales, working through senior sales leadership roles at SunGard – the financial systems and availability services group – and at Data Intensity, a managed services provider specialising in Oracle environments and enterprise application management. Both put him in the business of selling complex, high-consideration technology services to large organizations, which is the pattern his later roles continue.

He joined Tangoe as Chief Revenue Officer in 2018, at a point when the technology expense management market was consolidating and Tangoe was working through its own ownership transition. He stayed until 2020. He then moved to BitSight as Chief Revenue Officer, shifting sector from expense management into cyber risk ratings – a different product, but a similar sale: a data-driven platform bought by large enterprises to quantify and control an unwieldy cost or risk exposure.

In April 2024, Tangoe announced his return, this time with an enlarged title. As Chief Revenue Officer & Customer Officer he is responsible for creating and executing revenue-generation strategy globally while also owning the customer experience function, with marketing, sales, sales operations, channels and alliances reporting into him. The rationale the company gave for the dual remit is growth and retention treated as one problem rather than two, which is a coherent structure for a subscription business whose value proposition is measured in savings delivered over time.

He is based in Connecticut.

Education

Iona University

Bachelor’s degree, Business