Karim Fofana

Chief Operating Officer Capacity

Last Reviewed: September 27, 2026

Executive Summary

Karim Fofana is Chief Operating Officer of Capacity LLC, a New Jersey-based third-party logistics company founded in 1999 that provides B2B, eCommerce, value-added and hazmat fulfillment, with a particular focus on beauty and direct-to-consumer brands. He has spent most of his career at Capacity. He joined around 2005 or 2006 as director of operations after answering a Craigslist advertisement, and moved up through larger roles to take on the COO responsibilities. That internal path is one the company highlights as part of its culture. Before Capacity he worked in operations and logistics at Fresh Direct and Paragon Sports in New York and at LBU in New Jersey.

Career Highlights

• Chief Operating Officer of Capacity, one of six C-level executives on the company’s published leadership team.
• Joined Capacity around 2005 or 2006 as director of operations and was promoted from within to COO.
• More than twenty years in operations and logistics, according to his company biography.
• Earlier operations and logistics roles at Fresh Direct and Paragon Sports in New York and at LBU in New Jersey.
• Quoted in Capacity’s 2024 case study on Covariant’s AI-driven robotic picking, which the company uses to handle unexpected volume spikes.
• Fluent in French, English, Spanish, German and Wolof.

Professional Journey

Fofana’s background is international. Capacity’s biography says he was born in Africa, the son of a diplomat, and was raised and educated in Europe, mostly in Paris and Germany. He speaks five languages, including Wolof.

He built his early career in operations and logistics in the New York area, with positions at Fresh Direct and Paragon Sports in New York and at LBU in New Jersey. His company biography credits him with more than twenty years in the field.

He joined Capacity around 2005 or 2006. In a 2024 company feature on its longest-serving staff he recalled finding the job on Craigslist, where the company was advertising for a director of operations. He started in that role and took on larger responsibilities over time before becoming COO. The same feature has him describing the company’s sense of camaraderie: “Everyone values and respects each other, top to bottom.”

Capacity was founded in 1999 and has been run since then by chief executive Jeff Kaiden. The company fulfils orders for B2B and eCommerce clients and also offers value-added services and hazmat handling. It lists operations in New Jersey, Indianapolis and California, as well as the UK and Europe, and in 2024 described just over 1.2 million square feet of space across six buildings. As COO, Fofana has been the operations voice on its automation work. In the company’s 2024 case study on Covariant’s robotic picking system, he said the technology “has absolutely given us an edge” when prospective clients ask how Capacity handles unexpected spikes in demand.

Education

No institution or degree was found. His company biography says only that he was educated in Europe, mostly in Paris and Germany.