Bala Subramanian

Executive Vice President and Chief Digital and Technology Officer UPS

Last Reviewed: October 3, 2026

Executive Summary

Bala Subramanian has been UPS’s Executive Vice President and Chief Digital and Technology Officer since 2022, leading UPS’s technology organization; the chief information security officer reports to him, and he works directly with the board’s risk committee on cybersecurity. He came to UPS from outside the logistics industry after serving as chief digital officer of AT&T from 2018 to 2022 and of Best Buy from 2017 to 2018. In August 2026 UPS granted him a retention award as it reorganized its leadership team.

Career Highlights

• Executive Vice President and Chief Digital and Technology Officer of UPS since 2022.
• Chief Digital Officer of AT&T, 2018 to 2022.
• Chief Digital Officer of Best Buy, 2017 to 2018.

Professional Journey

Subramanian was chief digital officer of Best Buy from 2017 to 2018 and of AT&T from 2018 to 2022, according to UPS’s annual report.

He joined UPS in 2022 as executive vice president and chief digital and technology officer, reporting to chief executive Carol Tomé. UPS’s 2025 annual report describes his role in cybersecurity governance: the chief information security officer reports to him, and he participates in meetings of the board’s risk committee and meets with it periodically.

In August 2026, as UPS announced a new global operating model and leadership changes, it entered into a retention agreement with him that includes a restricted stock unit award vesting over three years. He remains one of the executives reporting directly to the chief executive and is a named executive officer in the 2026 proxy. UPS reported 2025 revenue of $88.7 billion and had about 460,000 employees excluding seasonal staff, according to its filings.

Education

No education is established in the sources read for this profile, so the field is left empty rather than estimated.