Brie Carere

Executive Vice President, Chief Customer Officer FedEx

Last Reviewed: October 3, 2026

Executive Summary

Brie Carere has been Executive Vice President and Chief Customer Officer of FedEx since June 2022, responsible for the company’s relationship with its customers, and before that was its chief marketing and communications officer from 2019. She joined FedEx Express Canada in 2001 and spent 15 years there in marketing, customer experience and strategy, rising to lead its marketing, customer experience and corporate communications. She moved to global portfolio marketing at FedEx Services in 2016 and two years later took over marketing for the whole company, succeeding Raj Subramaniam in that role. She now sits on FedEx’s top team alongside him and is a named executive officer in its proxy.

Career Highlights

• Executive Vice President, Chief Customer Officer of FedEx since June 2022.
• Executive Vice President, Chief Marketing and Communications Officer, 2019 to 2022.
• Senior Vice President, Global Portfolio Marketing, FedEx Services, 2016 to 2018.
• Vice President, Marketing, Customer Experience and Corporate Communications, FedEx Express Canada, 2010 to 2016.
• Director of ZipRecruiter.

Professional Journey

Carere joined FedEx Express Canada in 2001 and held positions in marketing, customer experience and strategy there until 2010, according to FedEx’s annual report. From October 2010 to October 2016 she was vice president of marketing, customer experience and corporate communications for FedEx Express Canada.

She then moved to FedEx Services as senior vice president of global portfolio marketing, from October 2016 to December 2018. In January 2019 she became executive vice president and chief marketing and communications officer of FedEx, the role Raj Subramaniam had held until the end of 2018.

In June 2022 she became executive vice president and chief customer officer, the same month Subramaniam became chief executive. She is one of the named executive officers in the 2026 proxy. FedEx completed the spin-off of its less-than-truckload business, FedEx Freight, on 1 June 2026, keeping a 19.9 percent stake, and now reports two segments, Express U.S. Domestic and Express International, according to its 2026 annual report. Outside FedEx she is a director of ZipRecruiter, the online employment marketplace.

Education

No education is established in the sources read for this profile, so the field is left empty rather than estimated.