Assaf Resnick

Founder and Chief Executive Officer · BigPanda

IT operations software — AIOps, incident intelligence and autonomous operationsRedwood City, California

Assaf Resnick is the founder and chief executive of BigPanda, the Redwood City incident-intelligence company he started in 2012 with Elik Eizenberg to attack a problem he had watched from the investor's side of the table at Sequoia Capital — that enterprises had modernised every layer of their technology stack except the operations layer that keeps it running. BigPanda correlates the alert storms thrown off by dozens of monitoring tools into a small number of actionable incidents, and has since moved toward agentic IT operations built on a continuously learning IT knowledge graph. The company reached a $1.2 billion valuation in January 2022.

Last reviewed: Sep 19, 2026

Assaf Resnick

Founder and Chief Executive Officer BigPanda

Last Reviewed: September 19, 2026

Executive Summary

Assaf Resnick founded BigPanda in 2012 with Elik Eizenberg after spending several years at Sequoia Capital watching the same pattern repeat across portfolio companies and prospects: enterprises were modernising every layer of their technology estate — compute, storage, application delivery, deployment — and leaving the operations layer alone. The consequence, as he has described it, is that a large organisation ends up running fifty to a hundred monitoring tools that each emit signal about a slice of the estate and none of which produces a complete picture. BigPanda’s original insight was to treat that alert stream as a correlation problem rather than a dashboard problem: ingest everything, cluster related alerts into a single incident, and hand operators something actionable instead of a wall of noise. The company has since extended that into what it calls agentic IT operations, a set of connected agents grounded in a continuously learning IT knowledge graph, aimed at a market it sizes at $250 billion. BigPanda reached a $1.2 billion valuation in January 2022 and counts Sony’s PlayStation Network and the game studio Bungie among its customers.

Career Highlights

  • Founded BigPanda in 2012 with co-founder Elik Eizenberg; the company is headquartered in Redwood City, California.
  • Raised $190 million in January 2022 at a $1.2 billion post-money valuation, led by Insight Partners with Advent, bringing total capital raised to approximately $320 million at that point.
  • Took the company through a funding sequence beginning with $1.5 million at founding in 2012, a $7 million Series A on emerging from stealth in 2014, a $16 million Series B in 2015 later extended by a further $23 million, and a $50 million Series C in 2019.
  • Won Sony’s PlayStation Network as a customer, which used the platform to sustain IT operations through the pandemic-era shift to remote work, and Bungie, which reported collapsing 3,000 alerts into 35 tickets.
  • Directed the company’s repositioning toward agentic IT operations built on a continuously learning IT knowledge graph.
  • Was a principal at Sequoia Capital, investing in early and growth-stage software, internet and mobile companies, before founding BigPanda.
  • Began his career as an analyst at Moody’s Investors Service, reportedly from 2002 to 2005.

Professional Journey

Resnick’s career began in credit analysis rather than in software. He worked as an analyst at Moody’s Investors Service in the early 2000s, a role that is about assessing the durability of businesses from the outside — reading operations through their financial consequences. He then moved to the other side of that discipline, joining Sequoia Capital as a principal, where he invested in early and growth-stage software, internet and mobile companies. He has also been a member at Jibe Ventures.

The Sequoia years supplied the thesis for BigPanda. Sitting across a portfolio and a deal flow, he had an unusually wide view of how enterprises were actually modernising, and he noticed a consistent blind spot. Infrastructure had gone to cloud, delivery had gone to continuous deployment, and application architecture had gone to microservices — all of which multiplied the number of moving parts and therefore the number of things that could fail — while the operations function responsible for catching those failures was still staffed by people reading dashboards and triaging tickets by hand, often outsourced. He left the fund to build the missing layer rather than to fund someone else building it.

He founded BigPanda in 2012 with Elik Eizenberg, raising $1.5 million at the outset. The company stayed in stealth for roughly two years, emerging in 2014 alongside a $7 million Series A and the general availability of its SaaS product. A $16 million Series B followed in 2015, later extended by a further $23 million, and a $50 million Series C in late 2019 funded international expansion and product development. The pandemic proved a demonstration case for the product: with operations teams dispersed and consumer digital services under unprecedented load, the cost of slow incident triage became visible. Sony’s PlayStation Network used BigPanda through exactly that period.

In January 2022 the company raised $190 million at a $1.2 billion post-money valuation in a round led by Insight Partners with Advent, taking total capital raised to roughly $320 million. Resnick’s framing of the product at that point was explicitly about signal-to-noise rather than about monitoring coverage — the argument that the problem is not missing data but the absence of a complete picture assembled from it.

Since then the company’s direction under him has been toward autonomy rather than assistance. The current positioning, agentic IT operations, proposes a team of connected agents reasoning over a continuously learning IT knowledge graph, with the explicit aim of replacing the manual and outsourced work that has made IT operations slow and expensive. BigPanda remains private and independent, with a full executive bench reporting to him including a combined CFO and COO, a chief revenue officer, a chief customer officer, a chief people officer, and a general manager for its Israel engineering organisation.

Education

Haas School of Business, University of California, Berkeley

Bachelor of Science, Business Administration