Arthur Chang

President & CEO PanTerra Networks

Last Reviewed: September 18, 2026

Executive Summary

Arthur Chang is President and Chief Executive Officer of PanTerra Networks, a San Jose company providing AI-powered unified communications and contact centre software, a role he has held since 2007 — an unusually long tenure of nearly two decades in a category that has been repeatedly disrupted. PanTerra’s Streams platform combines voice, video conferencing, team messaging, and secure file sharing in one offering, competing against far larger players by serving mid-market organizations that want a single integrated system rather than several assembled ones. Chang began his career at Bell Laboratories and led two Silicon Valley companies as CEO before PanTerra, with degrees from Northwestern, Berkeley, and Stanford.

Career Highlights

• President and CEO of PanTerra Networks since 2007.
• Leads the Streams platform, unifying voice, video conferencing, team messaging, and secure file sharing.
• Former Chief Executive Officer of Cradle Technologies, a multi-core multimedia DSP company.
• Former Chief Executive Officer of SoloPoint Communications, a telecommunications equipment provider.
• Began his career at Bell Laboratories.
• Holds a BS in Electrical Engineering from Northwestern, an MS from UC Berkeley, and an MBA from Stanford Graduate School of Business.

Professional Journey

Chang trained as an electrical engineer, taking a BS at Northwestern University and an MS in Computer Science and Electrical Engineering at the University of California, Berkeley, later adding an MBA from Stanford Graduate School of Business. He began his career at Bell Laboratories, the research institution that produced much of the foundational work in modern telecommunications and computing.

He moved into Silicon Valley executive roles across telecommunications, storage, server, and remote access markets, and served as Chief Executive Officer of two companies before PanTerra: SoloPoint Communications, a telecommunications equipment provider, and Cradle Technologies, which built multi-core digital signal processors for multimedia applications. Both sat at the hardware and signal processing end of communications — useful grounding for a business whose product quality ultimately depends on how well voice and video hold up under real network conditions.

He became President and CEO of PanTerra Networks in 2007 and has led it since. The company’s proposition is consolidation: rather than a business assembling separate providers for phone systems, video meetings, team chat, file sharing, and contact centre, PanTerra delivers them as one platform, which reduces both cost and the integration burden that falls on organizations without large IT departments. That focus has kept it competitive in the mid-market against considerably larger unified communications vendors.

Chang’s tenure has spanned the near-total transformation of business communications — from on-premises PBX systems through hosted VoIP to cloud-delivered unified communications, and now to AI-assisted capabilities layered across them. He writes on business communication through the company’s blog and for Entrepreneur.

Education

Stanford Graduate School of Business

MBA

University of California, Berkeley

MS, Computer Science and Electrical Engineering

Northwestern University

BS, Electrical Engineering