Jess Tory

Chief Operating Officer Qualia

Last Reviewed: September 27, 2026

Executive Summary

Jess Tory is Chief Operating Officer of Qualia, the San Francisco company whose digital closing platform is used by title, escrow, real estate and mortgage professionals to run home sales. Qualia has named her COO since at least 2023, and she still held the title in April 2026, when she hosted a panel at the company’s annual Future of Real Estate Summit. HousingWire named her a 2025 Woman of Influence, crediting her with helping move Qualia from startup to mature business. That work included absorbing the RamQuest and E-Closing platforms Qualia agreed to acquire from Old Republic Title in 2025.

Career Highlights

• Chief Operating Officer of Qualia, named in that role in company releases from 2023 and in its May 2026 summit coverage.
• Led the integration of the RamQuest and E-Closing businesses and the development of Qualia’s strategic partnership with Old Republic Title.
• Designed and implemented Qualia’s quarterly strategic planning process.
• Built talent development frameworks under which nearly 20% of Qualia’s open roles in 2024 were filled by internal transfers or promotions.
• Leads Qualia’s internal adoption of AI across business functions and employee skill development.
• HousingWire 2025 Woman of Influence.

Professional Journey

Qualia builds software for the residential real estate closing, the part of a home sale where title, escrow, lenders and agents converge. Its platform is a system of record for that settlement process, covering workflow, accounting, reporting and collaboration, and the company is headquartered in San Francisco with offices in Austin, Texas and Superior, Colorado.

Tory is its Chief Operating Officer. The title appears in a Qualia release from 2023, when the company was named one of Fortune’s Best Workplaces in Real Estate. In that release she said the recognition was “a testament to the strong culture we’ve built” and that the company aimed to ensure “our teams have everything they need to succeed, grow, and, most importantly, enjoy their journey with us.”

HousingWire’s 2025 Woman of Influence profile gives the fullest account of what the role covers. It credits her with a central part in turning Qualia from a startup into a more structured business, with a focus on aligning operational execution with strategy while keeping financial discipline. The largest single piece of that work was a transaction. In January 2025 Qualia and Old Republic Title announced a strategic technology partnership under which Qualia would acquire Old Republic’s RamQuest and E-Closing platforms. HousingWire says Tory led the integration of those businesses and the development of the partnership, managing the organisational change while keeping service to existing customers uninterrupted.

The same profile describes her other responsibilities. She designed Qualia’s quarterly strategic planning process and set up feedback and audit mechanisms for performance. On talent, she built frameworks meant to raise internal promotion rates, and in 2024 nearly 20% of open roles were filled internally while average tenure rose. She also managed changes to the company’s real estate footprint, including opening an Austin office, and is leading Qualia’s internal adoption of AI across business functions and employee training.

She remained in the role in 2026. At FORES26, Qualia’s summit held from 27 to 29 April 2026, she hosted the economic outlook panel “How the 2026 Outlook Impacts Today’s Closing Reality.”

Education

No education record was found in Qualia’s materials or in HousingWire’s profile.