Steve Schoener

Chief Operating Officer RFA

Last Reviewed: September 27, 2026

Executive Summary

Steve Schoener is Chief Operating Officer of RFA, the New York technology and cybersecurity partner to hedge funds, private equity firms, asset managers and other regulated financial institutions. He runs the company’s global service delivery. He was named COO in August 2026, when RFA relaunched as what it calls the first AI-native managed services provider. The relaunch followed its 2025 move into Titan, a holding company backed by General Catalyst that buys managed service providers and runs them on its own AI platform. Schoener has spent about two decades in hedge-fund technology and was previously Chief Technology Officer of ECI, another managed services provider to alternative investment firms.

Career Highlights

• Chief Operating Officer of RFA since August 2026, running global service delivery end to end.
• Appointed alongside President David Andrade, CTO Bill Ercolano and CRO Tim Kennedy, as part of the team leading RFA’s relaunch on the Titan platform.
• Former Chief Technology Officer of ECI.
• Earlier leadership roles heading IT at DW Investment Management and at UBS Investment Bank.

Professional Journey

Schoener’s career has been spent where technology meets hedge funds. RFA describes him as a two-decade veteran of hedge-fund technology. His earlier roles, as the company gives them, were heading IT at an investment firm, DW Investment Management, and at UBS Investment Bank. He later became Chief Technology Officer of ECI, a managed services provider whose clients are mainly alternative investment firms. That put him on the provider side of the market he had served from inside the funds.

RFA was founded in New York in 1989 as Richard Fleischman & Associates to serve the technology needs of Wall Street firms. By its own account it went on to pioneer managed services and private cloud for hedge funds, then expanded across North America and Europe. It now reports more than 700 financial firms served. In 2025 it was acquired by Titan, an AI-native holding company founded by Saurin Patel and David Heffernan that raised a $74 million round led by General Catalyst. Titan’s plan is to acquire managed service providers and equip them with a platform in which AI agents handle high-volume work alongside human engineers.

Schoener was part of the leadership team brought in for that change. On 4 August 2026 RFA announced its new platform, including a Managed AI Services offering, and named him Chief Operating Officer. David Andrade, a former ECI chief executive, was named President. The release said each of the four new executives had more than two decades of experience building managed services organisations for regulated financial firms, and that they had spent the preceding months embedded with RFA’s team and clients before the launch. As COO he is responsible for service delivery across RFA’s global footprint. RFA reports its median first response and resolution times and its SLA attainment on its own site, which makes the operating side unusually visible.

Education

No education record was found in RFA’s leadership biography, press release or any other first-party source.