John Bialous

Chief Operating Officer Miles IT

Last Reviewed: September 27, 2026

Executive Summary

John Bialous is Chief Operating Officer of Miles IT, a privately held technology company that provides managed IT, custom software and marketing services. Founder Chris Miles and family trusts own it outright, and it has been under the same ownership and management since 1997. Bialous has been with the company for most of that time. He was Chris Miles’s vice president by 2004, when the business was still called Miles Technologies. As COO he works with the executive team on the company’s vision, culture and goals, and he also runs marketing, both for Miles IT itself and for the customers who buy marketing services from it.

Career Highlights

• Chief Operating Officer of Miles IT, working with the executive team to set the company’s vision and its short- and long-term goals and to build its culture.
• Heads marketing for Miles IT and the branding and lead-generation services it sells to customers.
• Vice President of Miles Technologies by 2004. At that time the company had 37 employees and more than 450 clients, and the Philadelphia Business Journal had named it South Jersey’s fastest-growing private company.
• University of Delaware, class of 1992. He was a Pi Kappa Alpha fraternity brother of company founder Chris Miles.

Professional Journey

Bialous and Chris Miles met at the University of Delaware, where they were fraternity brothers in Pi Kappa Alpha and both graduated in 1992. Miles went into construction after college and moved into IT services when his customers kept asking for help with their computers. The company he built, Miles Technologies, operated near Moorestown Mall in New Jersey. A 2004 profile in the university’s alumni magazine described it as having 37 employees, more than 450 clients and $3.1 million in revenue, and named Bialous as Miles’s vice president.

The company now trades as Miles IT. It still offers the same range of services as it did then: IT support and networking, custom software and web development, and marketing. It remains wholly owned by its founder and family trusts. Bialous is now its Chief Operating Officer. In the company’s words, he works with the executive team “to create the vision for Miles IT, develop and strengthen its culture, and create short and long-term goals aligned with our vision”, and turns those goals into plans for employees and customers.

He also runs the company’s marketing function. That covers both Miles IT’s own brand and the marketing services it sells, which help client businesses define what sets them apart and turn that into branding and lead generation. The company credits him with building and communicating the Miles IT brand over two decades. His own summary is that he combines “creativity and technology to build brands and achieve growth goals.”

Outside work, his company biography lists skiing, jiu-jitsu and drums.

Education

University of Delaware

Class of 1992. The university’s UD Messenger magazine lists him as “BE ’92”. The degree title and major are not stated in any source found.