Anna Marrs

Group President, Global Merchant and Network Services American Express

Last Reviewed: October 3, 2026

Executive Summary

Anna Marrs has been Group President of Global Merchant and Network Services at American Express since February 2025, leading its merchant and network businesses. She also retains responsibility for credit and fraud risk and oversees the Global Strategic Partnerships Group and the company’s China joint venture. Marrs joined American Express in September 2018 as president of Global Commercial Services and from 2021 was group president of Global Commercial Services and Credit and Fraud Risk. Before that she held senior roles at Standard Chartered Bank: group head of strategy and corporate development from 2012, chief executive of commercial and private banking from 2015 and regional chief executive for ASEAN and South Asia from 2016. She has led commercial, risk and merchant businesses at the company since 2018.

Career Highlights

• Group President, Global Merchant and Network Services, at American Express since February 2025.
• Group President, Global Commercial Services and Credit and Fraud Risk, 2021 to 2025.
• President, Global Commercial Services, 2018 to 2021.
• Regional CEO, ASEAN and South Asia, at Standard Chartered Bank, 2016 to 2018.
• CEO, Commercial and Private Banking, at Standard Chartered Bank, 2015 to 2016.

Professional Journey

Marrs joined Standard Chartered Bank as group head of strategy and corporate development in January 2012, became chief executive of commercial and private banking in October 2015 and regional chief executive for ASEAN and South Asia in November 2016, according to American Express’s 2019 10-K. American Express’s January 2025 memo says she led banking businesses across more than 30 countries before joining.

She joined American Express in September 2018 as president of Global Commercial Services. In April 2021 she became group president of Global Commercial Services and Credit and Fraud Risk, and the company’s January 2025 memo credits her team with expanding its commercial services business and launching financial management tools for small business customers.

In February 2025 she became group president of Global Merchant and Network Services, keeping credit and fraud risk and adding the Global Strategic Partnerships Group, led by chief partner officer Glenda McNeal, and the company’s China joint venture. American Express, based in New York, reported total revenues net of interest expense of $72.2 billion for 2025, according to its 10-K.

Education

No education is established in the sources read for this profile, so the field is left empty rather than estimated.